Press Releases
RTWPB 12 launches 2019 Productivity Olympics and awards SQ Seal of Recognition

The Regional Tripartite Wages and Productivity Board 12 (RTWPB 12) officially launched the 2019 Productivity Olympics (PO) in a simple ceremony held on 23 August 2018 at Villa Amor Hotel, Koronadal City. The awarding ceremony for Service Quality (SQ) Seal of Recognition was held simultaneously. 


RTWPB 12 Board Secretary Jessie M. Dela Cruz explained that the PO is a biennial national competition for best productivity improvement programs (PIPs) of micro, small and medium enterprises (MSMEs) nationwide with the awarding of winners held in October during the celebration of the Productivity Month.  The national winners will receive trophies and cash, entitlement to use the PO Logo for three consecutive years, and will be the priority recipient to training programs and services of the RTWPBs and the DOLE.


Subsequently, five (5) companies from resort and hotel industries in Region XII were honored as recipients of the “2018 Service Quality (SQ) Seal of Recognition,” namely:   Elai Resort, AJ Hi-Time Hotel, and Eva Hotel in Kidapawan City; Maupot Family Resort in Magpet, Cotabato; and, the Paraiso Verde in Koronadal City.


In his message, DOLE 12 Regional Director and RTWPB Chair Sisinio B. Cano said that the SQ Seal recognizes the successful implementation of the recipients’ respective SQ Productivity Improvement Programs (PIP) which eventually resulted to higher customer satisfaction. 


The National Wages and Productivity Commission (NWPC) of the Department of Labor and Employment and its Regional Tripartite Wages and Productivity Boards developed the Service Quality (SQ) Training Program for the hotel and restaurant industry. The SQ training program is a service quality management improvement tool which aims at enhancing workforce knowledge and skills to create an “error free” service delivery. (rag)


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