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DOLE 12 passes surveillance audit on ISO 9001:2015

Koronadal City- The Department of Labor and Employment (DOLE) in Region 12 is now ready to continue its quest in maintaining standards on quality management system as it received positive marks from surveillance audit on ISO 9001:2015 done by Certification International Philippines, Inc. (CIPI) last  August 30-31, 2018, this city.


The CIPI auditors who audited DOLE 12 said that the organization is commendable for its improved processes in the system which will be very beneficial to the clients. The auditors assessed the field offices of Sultan Kudarat, Gensan, Sarangani and the Regional Office.


Although minor non-conformities were observed, the external auditors recommended DOLE Region 12 for continuous certification having met the ISO 9001:2015 standards.


DOLE 12 RD Sisinio B. Cano was also ecstatic in expressing his joy to the agency’s hardworking men and women who rigorously worked for the QMS improvement. He also added that the continued certification would benefit not only the employees but more on the Office’s clients on the fast and efficient delivery of services.


The quality management system was established through the collaboration of DOLE 12 personnel in 2008 and was certified in 2010. Since then, the regional agency has consistently maintained its ISO certification with a status of continued certification.


DOLE 12 is equal with other partner government agencies in the pursuit of excellence and quality service towards the satisfaction of the customers through the ISO 9001:2015 certification. Among the DOLE offices in Mindanao, DOLE 12 is also the first to be certified under ISO 9001:2015 version in Mindanao.


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