Press Releases
President Duterte confers PQA to DOLE 12

The Department of Labor and Employment (DOLE) 12 once again made history as it received the 2015 Philippine Quality Award (PQA) 1st Level-Commitment to Quality Management, from no less than the president of the Republic of the Philippines, Rodrigo Roa Duterte in Malacañan Palace last October 24, 2018.


Regional Director Sisinio B. Cano, received the award in a conferment ceremony held in Malacañan Palace. “This is for the men and women of DOLE Region 12 who showed tremendous dedication and effort in achieving total quality management,” said RD Cano. He encouraged everyone to continue providing excellent services to the department’s clients.


DOLE 12 and all other applicants for the said award were evaluated into seven major categories: Leadership; Strategy; Customers; Measurement, Analysis, and Knowledge Management; Workforce; Operations; and Results.


Aside from the opportunity to receive the award from the country’s president, DOLE 12 also brought home a special PQA Trophy, designed by Ramon G. Orlina, a world renowned glass sculptor. The regional office’s exceptional management practices will also become models for other agencies with similar journey on performance excellence.


DOLE 12 is the first among the DOLE regions, bureaus and services given with such an award. Also bestowed with awards during the conferment ceremony were the 2016 and 2017 awardees coming from the private and public sectors.


The Philippine Quality Award is the highest level of national recognition for exemplary organizational performance. The award which focuses on results and customer satisfaction gives emphasis on quality management system which hinges on continuous improvement in the delivery of products and services.



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